Frequently Asked Questions

A: At Skin Principles, we require a minimum of 24 hours’ notice if you need to cancel or reschedule an appointment. This policy helps us manage our schedule efficiently and offer your slot to other clients. If you fail to provide at least 24 hours’ notice without an exceptional circumstance, your deposit will be forfeited. Additionally, if you cancel, reschedule, or no-show for the same appointment three times, you will be removed from our booking list to ensure fairness and availability for all clients. We encourage you to contact us promptly should you need to adjust your appointment to maintain a smooth and professional experience.